Mainstream Electric

Mainstream Electric, Heating, Cooling & Plumbing receives a below-average WW Score of 52.3, driven primarily by severe pricing concerns that dominate customer feedback. While technicians demonstrate solid professionalism (68.5) with courteous, knowledgeable service, the company is heavily criticized for extreme price gouging, with numerous customers reporting quotes 2-4x higher than competitors fo... Read more

Mainstream Electric, Heating, Cooling & Plumbing receives a below-average WW Score of 52.3, driven primarily by severe pricing concerns that dominate customer feedback. While technicians demonstrate solid professionalism (68.5) with courteous, knowledgeable service, the company is heavily criticized for extreme price gouging, with numerous customers reporting quotes 2-4x higher than competitors for identical work. Project completion reliability is problematic (54.0), with frequent no-shows, cancellations, rescheduling without notice, and failure to follow through on callbacks. Technical experience is moderate (62.0)—technicians are generally skilled, but the company exhibits a pattern of misdiagnosis to justify expensive repairs, particularly targeting seniors and emergency situations. The company's business model appears predatory, using high-pressure sales tactics and inflated estimates to exploit customer desperation. Read less