Glenrose Service

Glenrose Plumbing receives a critically low WW Score of 38.2, driven primarily by severe pricing concerns that appear across all five reviews. Three detailed complaints document dramatically inflated charges—$450 for toilet removal/reinstallation (vs. $75 standard), $341.61 for basic faucet repair parts worth ~$20, and $707 for a cartridge replacement completed elsewhere for $165. Pricing transp... Read more

Glenrose Plumbing receives a critically low WW Score of 38.2, driven primarily by severe pricing concerns that appear across all five reviews. Three detailed complaints document dramatically inflated charges—$450 for toilet removal/reinstallation (vs. $75 standard), $341.61 for basic faucet repair parts worth ~$20, and $707 for a cartridge replacement completed elsewhere for $165. Pricing transparency is also questioned, with refusals to provide itemized billing. While two reviews praise professionalism and responsiveness (emergency service at 2am, knowledgeable staff), these positive mentions are heavily outweighed by accusations of taking advantage of customers, particularly seniors. Project completion appears adequate when work is performed, but pricing practices and lack of transparency dominate the customer experience. Read less