Ace Plumbing & Sewer Service

The review set is deeply divided: one recent 5-star review praises speed and friendliness, while two negative reviews raise serious concerns across all dimensions. The most detailed negative review (2015) describes a misdiagnosis, excessive and unnecessary repairs costing $1,800, significant property damage described as 'minor,' and a rude response when the customer followed up — directly impact... Read more

The review set is deeply divided: one recent 5-star review praises speed and friendliness, while two negative reviews raise serious concerns across all dimensions. The most detailed negative review (2015) describes a misdiagnosis, excessive and unnecessary repairs costing $1,800, significant property damage described as 'minor,' and a rude response when the customer followed up — directly impacting professionalism, pricing, project completion, and experience scores. The 2019 review adds a warranty refusal after defective work, further dragging down project completion confidence. The single positive review, while enthusiastic, lacks specific detail and cannot offset the weight of two substantive negative accounts. Scores are conservatively set to reflect the serious nature of the documented failures. Read less