Simple Plumber

Simple Plumber (Joe and Sallie) demonstrates exceptional performance across all dimensions. Project completion is the strongest area, with 71 mentions of timely, thorough work with no abandoned jobs—customers consistently report problems solved completely on first visit. Professionalism is equally strong (62 mentions), with extensive praise for punctuality, responsiveness, communication, and cou... Read more

Simple Plumber (Joe and Sallie) demonstrates exceptional performance across all dimensions. Project completion is the strongest area, with 71 mentions of timely, thorough work with no abandoned jobs—customers consistently report problems solved completely on first visit. Professionalism is equally strong (62 mentions), with extensive praise for punctuality, responsiveness, communication, and courteous demeanor. Experience scores well (45 mentions) with customers highlighting Joe's diagnostic skill, technical knowledge, and ability to identify root causes others missed. Pricing is the relative weak point (28 mentions, 82/100) with one explicit complaint about $180/hour rates being steep, though most reviews describe pricing as fair and reasonable. The company's family-run model (Joe and wife Sallie handling scheduling) receives consistent praise for personal attention. Read less