Ridgid Plumbing and Drain Services

Ridgid Plumbing earns strong marks across all four dimensions, with particular strength in responsiveness, same-day availability, and technical problem-solving. The vast majority of reviewers praise professionalism, punctuality, and communication, with numerous mentions of technicians explaining work clearly, wearing protective gear, and leaving job sites clean. Project completion scores well over... Read more

Ridgid Plumbing earns strong marks across all four dimensions, with particular strength in responsiveness, same-day availability, and technical problem-solving. The vast majority of reviewers praise professionalism, punctuality, and communication, with numerous mentions of technicians explaining work clearly, wearing protective gear, and leaving job sites clean. Project completion scores well overall, with most jobs described as fully resolved in a single visit, though two notable negative reviews — one involving an abandoned sewer job with roots left behind and a refusal to return without additional payment, and another involving a permit violation on a water heater install — meaningfully drag down the completion score. Pricing receives a moderate score because while many reviewers cite fair or reasonable pricing, several reviews explicitly flag high hourly rates, a $650 charge for under an hour of work, and a $285/hour inspection rate, indicating inconsistency in value perception. Experience scores highest among the dimensions, with repeated evidence of technicians diagnosing issues that other plumbers missed and demonstrating deep technical knowledge across a wide range of plumbing tasks. Read less