Rainier View Plumbing & Rooter

Rainier View receives consistently strong praise for individual technician professionalism, punctuality, and communication across many reviews, which drives the professionalism score upward. However, several serious negative reviews significantly drag down all dimensions: a $20k+ tankless water heater installation failure that multiple other plumbers refused to touch, an improperly insulated steam... Read more

Rainier View receives consistently strong praise for individual technician professionalism, punctuality, and communication across many reviews, which drives the professionalism score upward. However, several serious negative reviews significantly drag down all dimensions: a $20k+ tankless water heater installation failure that multiple other plumbers refused to touch, an improperly insulated steam unit installed in an attic with the owner refusing accountability, a $200 charge for 15 minutes of dismissive warranty work, and a $300/hour charge for a garbage disposal issue. Pricing is a notable weak point, with multiple reviewers explicitly calling out unfair or excessive charges, though a few positive pricing mentions and one integrity-based refund prevent a lower score. Project completion suffers most from the tankless heater disaster and the steam unit installation failure, both representing serious long-term workmanship failures that were not remedied by the company. The experience dimension reflects a mixed picture of skilled individual technicians alongside documented installation errors with significant financial consequences for customers. Read less