Rain City Plumbing

Rain City Plumbing has a strong base of positive reviews praising professionalism, friendliness, and quality workmanship across a wide range of plumbing jobs including full repiping, water heater installation, and bathroom remodels. However, several serious negative reviews significantly temper the scores: one customer was abandoned mid-project with a dug-up yard and lost $1,600 in deposit money, ... Read more

Rain City Plumbing has a strong base of positive reviews praising professionalism, friendliness, and quality workmanship across a wide range of plumbing jobs including full repiping, water heater installation, and bathroom remodels. However, several serious negative reviews significantly temper the scores: one customer was abandoned mid-project with a dug-up yard and lost $1,600 in deposit money, another experienced multiple no-shows and a faulty repair that went unaddressed for months, and two others reported complete failure to follow up or return calls. Pricing is generally viewed favorably by those who received completed work, with multiple reviewers noting fair and transparent quotes. Project completion is the most penalized dimension due to the abandoned water line job and the 2016 no-show pattern, which represent significant failures in follow-through. Experience scores are solid but pulled down by the abandoned water line review explicitly questioning the company's competence in that area. Read less