Premier Plumbing & Restoration

Premier Plumbing has a strong base of positive reviews praising individual technicians — particularly Travis, Jeremy, and others — for punctuality, friendliness, and technical competence. However, the score is meaningfully dragged down by several serious negative reviews describing no-shows, abandoned work mid-job, failure to follow through on callbacks, and at least one instance of a tenant b... Read more

Premier Plumbing has a strong base of positive reviews praising individual technicians — particularly Travis, Jeremy, and others — for punctuality, friendliness, and technical competence. However, the score is meaningfully dragged down by several serious negative reviews describing no-shows, abandoned work mid-job, failure to follow through on callbacks, and at least one instance of a tenant being injured by a faulty installation. Pricing is a mixed picture: many reviewers praised fair or competitive pricing, but multiple reviewers explicitly called out costs as high or excessive compared to competitors. Project completion is the most concerning dimension, with credible accounts of incomplete work, rescheduling failures, and unresolved issues that significantly lower confidence in consistent delivery. The business also underwent a merger with Ally Plumbing that was not transparently communicated to customers, which raises integrity concerns flagged by multiple reviewers. Read less