Pine Rooter

Pine Rooter (Pouya) earns strong marks across all four dimensions, with the vast majority of reviewers praising his rapid response times, punctuality, transparent flat-rate pricing, and courteous demeanor. Project completion is generally excellent, with multiple reviewers noting he went above and beyond — including return visits at no charge, trips to Home Depot mid-job, and honoring warranties ... Read more

Pine Rooter (Pouya) earns strong marks across all four dimensions, with the vast majority of reviewers praising his rapid response times, punctuality, transparent flat-rate pricing, and courteous demeanor. Project completion is generally excellent, with multiple reviewers noting he went above and beyond — including return visits at no charge, trips to Home Depot mid-job, and honoring warranties — which lifts that dimension considerably. However, three serious negative reviews meaningfully suppress scores: one alleges $25,000 in sewage damage with no accountability, one describes a job abandoned mid-task with a $400 charge still demanded, and one claims unlicensed work and a waiver used to avoid liability. These are severe outliers but cannot be ignored, particularly the catastrophic damage claim. Pricing scores well overall due to consistent praise for upfront flat fees and competitive quotes, though the abandoned-job billing complaint introduces a transparency concern. Read less