Pacific Plumbing Supply Company

Pacific Plumbing Supply shows a deeply mixed record across all dimensions. Professionalism is the most frequently mentioned dimension and is sharply divided: several reviewers praise specific staff members (Finn, Jack, Mike, Lisa) as friendly, patient, and knowledgeable, while a near-equal number describe staff as rude, dismissive, condescending, or outright unhelpful — including one reviewer wh... Read more

Pacific Plumbing Supply shows a deeply mixed record across all dimensions. Professionalism is the most frequently mentioned dimension and is sharply divided: several reviewers praise specific staff members (Finn, Jack, Mike, Lisa) as friendly, patient, and knowledgeable, while a near-equal number describe staff as rude, dismissive, condescending, or outright unhelpful — including one reviewer who perceived discriminatory treatment. Project completion (interpreted here as fulfilling the customer's supply need completely) is also problematic, with multiple reviewers reporting they were turned away, sold incomplete products, or given wrong parts — including a restocking fee charged for staff error. Experience scores moderately, with some staff demonstrating strong technical knowledge and others unable to identify basic plumbing components like a pinch clamp. Pricing receives the most positive signals, with a few reviewers noting competitive or reasonable prices, though the sample is small. Read less