Mill Creek Plumbing & Water Heaters

Mill Creek Plumbing scores strongly on professionalism and project completion, with the large majority of reviewers praising responsiveness, punctuality, courteous staff, and jobs completed fully and on time. Experience scores are solid, with many reviewers noting skilled, knowledgeable work across a variety of plumbing tasks. However, pricing is the most contested dimension: while many reviewers ... Read more

Mill Creek Plumbing scores strongly on professionalism and project completion, with the large majority of reviewers praising responsiveness, punctuality, courteous staff, and jobs completed fully and on time. Experience scores are solid, with many reviewers noting skilled, knowledgeable work across a variety of plumbing tasks. However, pricing is the most contested dimension: while many reviewers describe fair or competitive rates, several reviews — including a 1-star and a 3-star — explicitly call out high hourly rates ($180/hr, $373/hr), unexpected charges, and a lack of upfront estimates, which meaningfully drags the pricing score down. Two negative reviews also flag incomplete follow-through (ghosting a customer after a visit and failing to return with a promised bid), which moderately reduces the project completion score. Read less