Metropolitan Sewer Service

Metropolitan Sewer Service shows a genuinely mixed track record across a large review set spanning 2007–2022. Their strongest dimension is pricing, where numerous reviewers explicitly praised competitive bids, transparent quotes, and significant savings versus competitors — this is a consistent and credible signal. Experience and workmanship are generally well-regarded when jobs are completed,... Read more

Metropolitan Sewer Service shows a genuinely mixed track record across a large review set spanning 2007–2022. Their strongest dimension is pricing, where numerous reviewers explicitly praised competitive bids, transparent quotes, and significant savings versus competitors — this is a consistent and credible signal. Experience and workmanship are generally well-regarded when jobs are completed, with multiple reviewers describing skilled crews, quality repairs, and technically sound diagnoses. However, professionalism and project completion are significantly dragged down by a recurring pattern of communication failures: multiple independent reviewers describe being ghosted after initial contact, no-shows for scheduled appointments, and incomplete follow-through on finishing work or addressing damage caused during jobs. The owner Parnell is mentioned by name in both glowing and deeply critical reviews, with several negative reviewers specifically citing broken promises and non-responsiveness from him personally. Read less