Jet Plumbing & Heating

Albert (Al) at Jet Plumbing demonstrates strong technical expertise and generally excellent customer service, with 18 five-star reviews praising his responsiveness, problem-solving ability, and workmanship quality. However, three one-star reviews reveal serious professionalism issues: unprofessional communication (drunk texting), aggressive behavior when questioned, and a scheduling mistake follow... Read more

Albert (Al) at Jet Plumbing demonstrates strong technical expertise and generally excellent customer service, with 18 five-star reviews praising his responsiveness, problem-solving ability, and workmanship quality. However, three one-star reviews reveal serious professionalism issues: unprofessional communication (drunk texting), aggressive behavior when questioned, and a scheduling mistake followed by blame-shifting and refusal to reschedule. Pricing feedback is limited but positive where mentioned. The WW Score of 82.1 reflects strong execution on most jobs offset by critical interpersonal failures that undermine trust despite technical competence. Read less