HD Partners

HD Partners demonstrates strong technical expertise and professionalism, particularly in HVAC and tankless water heater work, with Doug consistently praised for diagnostic skill and responsiveness. However, the company's project completion score is significantly dragged down by multiple serious failures in new construction plumbing work (incorrect installations, unanchored fixtures, debris in line... Read more

HD Partners demonstrates strong technical expertise and professionalism, particularly in HVAC and tankless water heater work, with Doug consistently praised for diagnostic skill and responsiveness. However, the company's project completion score is significantly dragged down by multiple serious failures in new construction plumbing work (incorrect installations, unanchored fixtures, debris in lines, unclipped pipes) and documented delays in addressing warranty issues and callbacks. Pricing is consistently described as reasonable and fair. The stark contrast between positive service/repair reviews and negative new construction reviews suggests inconsistent quality control depending on project type. Read less