Good Guy Backflow

Good Guy Backflow demonstrates strong professionalism and technical expertise, with consistent praise for punctuality, friendliness, and diagnostic/repair capability. Project completion is solid overall, with reliable report submission to city authorities and efficient scheduling. However, two significant incidents—one involving complete non-response and missed appointment (2021), and another in... Read more

Good Guy Backflow demonstrates strong professionalism and technical expertise, with consistent praise for punctuality, friendliness, and diagnostic/repair capability. Project completion is solid overall, with reliable report submission to city authorities and efficient scheduling. However, two significant incidents—one involving complete non-response and missed appointment (2021), and another involving delayed report submission that nearly resulted in water cutoff (2020)—substantially lower the completion score. Pricing appears fair based on limited mentions, though one customer noted significantly better value compared to competitors. The business shows strong performance in recent years (2017–2018) but concerning lapses in accountability during 2020–2021. Read less