Bellevue Plumbing Inc

Bellevue Plumbing shows a deeply mixed track record across all four dimensions. Professionalism is the most frequently discussed dimension and reveals a stark split: many reviewers praise specific technicians (Lauren, Troy, Austin, Brandon, Roderick, Denver) as punctual, communicative, and courteous, while a meaningful minority describe serious failures including no-shows, unreturned calls, abando... Read more

Bellevue Plumbing shows a deeply mixed track record across all four dimensions. Professionalism is the most frequently discussed dimension and reveals a stark split: many reviewers praise specific technicians (Lauren, Troy, Austin, Brandon, Roderick, Denver) as punctual, communicative, and courteous, while a meaningful minority describe serious failures including no-shows, unreturned calls, abandoned jobs, and poor treatment of elderly customers. Pricing is the weakest dimension, with multiple reviewers explicitly calling out high hourly rates ($160/hr, $250/hr), excessive parts markups (reportedly 70%), and bills that far exceeded estimates or expectations — including two separate incidents involving senior citizens being charged amounts reviewers considered exploitative. Project completion is similarly mixed: many jobs were completed efficiently and on time, but there are credible accounts of multi-week delays, canceled appointments, parts not ordered, work done incorrectly requiring return visits, and at least one case where a warranty dispute was mishandled. Experience scores moderately well, with many reviewers praising skilled diagnosis and quality workmanship, though offset by at least two reviews describing technicians who admitted they did not know how to fix the problem and billed the customer anyway. The overall picture is a company with capable individual technicians but inconsistent systems, communication, and pricing integrity. Read less