Bay Star Plumbing

Tony of Bay Star Plumbing receives overwhelmingly positive feedback across all four dimensions, with strong evidence of punctuality, responsiveness, and transparent pricing throughout the review set. Project completion is well-supported, with the vast majority of reviewers confirming jobs were finished on time and on budget, and one notable case where Tony returned on Mother's Day to resolve a gas... Read more

Tony of Bay Star Plumbing receives overwhelmingly positive feedback across all four dimensions, with strong evidence of punctuality, responsiveness, and transparent pricing throughout the review set. Project completion is well-supported, with the vast majority of reviewers confirming jobs were finished on time and on budget, and one notable case where Tony returned on Mother's Day to resolve a gas leak from a prior install — demonstrating genuine follow-through. However, two negative reviews meaningfully temper the scores: a 1-star review describing a dangerous improper tankless vent installation that could have caused carbon monoxide exposure near an infant's room, and a 2-star review citing unprofessional communication including a hang-up after failing to respond to a follow-up email. These incidents introduce real concerns about consistency in workmanship and client communication, preventing top-tier scores. The majority of reviews are older than 12 months, with only two reviews from the past 12 months, which slightly reduces recency confidence. Read less