Bainbridge Island Plumbing

Bainbridge Island Plumbing has a strong base of loyal, satisfied customers who consistently praise Andy and his crew for responsiveness, professionalism, and technical skill across a wide range of plumbing jobs. However, a meaningful cluster of negative reviews — spanning multiple years and up to early 2025 — describes serious failures including abandoned jobs, missed appointments, unreachable... Read more

Bainbridge Island Plumbing has a strong base of loyal, satisfied customers who consistently praise Andy and his crew for responsiveness, professionalism, and technical skill across a wide range of plumbing jobs. However, a meaningful cluster of negative reviews — spanning multiple years and up to early 2025 — describes serious failures including abandoned jobs, missed appointments, unreachable phone lines, and at least one instance of billing significantly above the quoted price. These are not isolated incidents and represent a real pattern of inconsistency that materially drags down scores in professionalism and project completion. Pricing is generally praised as fair and reasonable by the majority, but two reviewers found costs high or above quote, preventing a top-tier score. Experience scores highest, as multiple reviewers specifically noted Andy's technical knowledge and ability to solve problems others could not, though one review described a plumber who could not diagnose a water heater issue or fix a dripping faucet, which tempers that score. Read less