B & J Plumbing

B&J Plumbing presents a deeply mixed picture across all dimensions. Professionalism is severely undermined by two explicit accounts of no-shows, unreturned calls, a perpetually full voicemail box, and weeks of unresponsiveness — these are serious red flags that drag the score down despite two positive reviews praising Austin's communication and demeanor. Project completion is the most damaged di... Read more

B&J Plumbing presents a deeply mixed picture across all dimensions. Professionalism is severely undermined by two explicit accounts of no-shows, unreturned calls, a perpetually full voicemail box, and weeks of unresponsiveness — these are serious red flags that drag the score down despite two positive reviews praising Austin's communication and demeanor. Project completion is the most damaged dimension: the most detailed negative review describes an ADU project left in limbo with no final inspection follow-through, preventing the customer from moving into their home — a critical failure of follow-through. Pricing received mixed signals, with one reviewer calling it competitive and another feeling overcharged for a simple cartridge replacement with a suspicious cash-discount offer. Experience scores moderately positively, as reviewers who did receive completed work generally praised the quality and knowledge of the plumbers, but this is offset by the small sample and age of most reviews. Read less