Ally Plumbing & Restoration

Ally Plumbing scores well on professionalism and experience, with a large number of reviewers praising individual technicians by name for punctuality, clear communication, courteous demeanor, and technical competence. However, pricing is a significant and recurring drag on the overall score: multiple reviewers across the review period explicitly describe quotes as 4x competitor prices, $350 for a ... Read more

Ally Plumbing scores well on professionalism and experience, with a large number of reviewers praising individual technicians by name for punctuality, clear communication, courteous demeanor, and technical competence. However, pricing is a significant and recurring drag on the overall score: multiple reviewers across the review period explicitly describe quotes as 4x competitor prices, $350 for a 2-minute repair, $1,300 for a simple water line, and $700 for a tankless cleaning — and several 1-star reviews are driven entirely by pricing complaints. Project completion is mixed: the majority of jobs were finished satisfactorily, but there are credible, detailed accounts of abandoned or incomplete work, a major repipe job that ran thousands over quote with permit issues and an unfinished half-bath, a misdiagnosis with an incorrect shower handle reinstall, and a deliberate upsell scheme involving falsely claimed part unavailability documented across two separate reviews. These serious completion and ethics failures prevent a higher score despite the many positive experiences. Read less