5 Star Backflow Services

5 Star Backflow and Josh receive overwhelmingly positive feedback across all four dimensions, with professionalism being the most frequently cited strength — reviewers consistently highlight punctuality, friendliness, responsiveness, and ease of scheduling. Pricing is repeatedly described as fair, competitive, and reasonable, with multiple reviewers noting it as a key reason they return annually... Read more

5 Star Backflow and Josh receive overwhelmingly positive feedback across all four dimensions, with professionalism being the most frequently cited strength — reviewers consistently highlight punctuality, friendliness, responsiveness, and ease of scheduling. Pricing is repeatedly described as fair, competitive, and reasonable, with multiple reviewers noting it as a key reason they return annually. Project completion scores are strong, with Josh routinely submitting paperwork to the city same-day and going above and beyond to resolve unexpected complications, though two notable 1-star reviews describe instances where Josh left a job site without making reasonable contact attempts, which meaningfully tempers the project completion score. Experience scores are supported by specific accounts of Josh diagnosing problems, performing repairs, educating customers, and resolving complex situations that other providers could not, reflecting genuine technical competence. The two negative reviews are credible, specific, and consistent in describing a pattern of insufficient effort to reach customers on-site, which prevents a higher overall score. Read less