Puget Sound Plumbing And Heating

Puget Sound Plumbing and Heating receives overwhelmingly negative reviews across all four dimensions, with pricing being the single most damaging factor. Dozens of reviewers explicitly describe charges that are 3–10 times higher than competitors for identical work, with no itemized billing provided and a mandatory dispatch fee used as leverage. Professionalism is severely undermined by chronic n... Read more

Puget Sound Plumbing and Heating receives overwhelmingly negative reviews across all four dimensions, with pricing being the single most damaging factor. Dozens of reviewers explicitly describe charges that are 3–10 times higher than competitors for identical work, with no itemized billing provided and a mandatory dispatch fee used as leverage. Professionalism is severely undermined by chronic no-shows, missed appointment windows without notice, rude technicians, and in multiple cases outright dismissive or hostile behavior toward customers. Project completion is also deeply problematic, with multiple accounts of incomplete work, abandoned jobs, failed repairs requiring immediate re-service, and refusal to honor callbacks or warranties. The small number of positive reviews (approximately 10 out of 75) praise specific technicians by name and describe competent, friendly service, but these are vastly outnumbered and do not offset the dominant pattern of failure across all dimensions. Read less