Overview of Company Customer Sentiment Analysis in May
Both available reviews are strongly negative and paint a consistent picture of serious problems across all dimensions. Professionalism is rated extremely low due to poor communication, misleading information, and refusal to return to fix defective work without additional payment. Pricing is flagged as a major concern, with one reviewer alleging a $900 charge for what appeared to be a minor parts r... Read more
Both available reviews are strongly negative and paint a consistent picture of serious problems across all dimensions. Professionalism is rated extremely low due to poor communication, misleading information, and refusal to return to fix defective work without additional payment. Pricing is flagged as a major concern, with one reviewer alleging a $900 charge for what appeared to be a minor parts replacement completed in 30 minutes, and the other describing a contractor who expected customers to pay for the contractor's own errors. Project completion is critically undermined by a failure to pass an NEC inspection from L&I and an unwillingness to honor follow-through on the original work. Experience is called into question by the inability to pass a code inspection and the allegation of shabby workmanship. With only 2 reviews, no WW Score can be reliably calculated, but all available signals are severely negative. Read less