A Clear Choice Plumbing

Clear Choice Plumbing presents a deeply mixed picture across all four dimensions. Professionalism scores moderately — several reviewers praised punctuality, politeness, and communication, and one notably highlighted Charlie arranging coverage while out of town, but this is offset by a serious complaint of dismissiveness after a repeat failure and an allegation of taking advantage of an elderly c... Read more

Clear Choice Plumbing presents a deeply mixed picture across all four dimensions. Professionalism scores moderately — several reviewers praised punctuality, politeness, and communication, and one notably highlighted Charlie arranging coverage while out of town, but this is offset by a serious complaint of dismissiveness after a repeat failure and an allegation of taking advantage of an elderly customer. Pricing is the most damaging dimension, with multiple detailed, specific complaints about labor charges far exceeding market rates, inflated parts markups, and a $1,200 drain snake charge — these are not vague grievances but itemized accusations from multiple independent reviewers. Project completion is middling: most jobs appear to have been finished, but one reviewer explicitly describes a recurring problem within two weeks with no warranty remedy offered, which is a significant completion failure. Experience scores somewhat better, as even critical reviewers acknowledged the quality of the physical work itself, though the repeat drain failure undermines confidence in diagnostic thoroughness. Read less