Arlington AA Plumbing

This contractor's reviews present a deeply mixed picture across all dimensions. Professionalism scores are dragged down significantly by a missed appointment with no callback (2017) and dismissive on-site communication during a multi-visit toilet repair, partially offset by positive reports of punctuality and politeness in other reviews. Pricing is a serious concern — two reviews explicitly desc... Read more

This contractor's reviews present a deeply mixed picture across all dimensions. Professionalism scores are dragged down significantly by a missed appointment with no callback (2017) and dismissive on-site communication during a multi-visit toilet repair, partially offset by positive reports of punctuality and politeness in other reviews. Pricing is a serious concern — two reviews explicitly describe what they characterize as price gouging or exploitation, including a $600 charge for two toilets (one of which required only pouring water into a tank) and $1,200 for a flange replacement, while one reviewer found pricing fair. Project completion is similarly split — one job required three visits to resolve a toilet rocking issue that was misdiagnosed twice, while other reviewers report timely and complete work. Experience scores reflect genuine technical failures (missed cracked flange diagnosis across two visits, poor toilet installation causing a crack) alongside some competent drain and sink work. Read less