Plumb Works

Plumbworks earns strong marks for professionalism and experience, with dozens of reviewers praising named technicians — Andrew, Jerome, Terrance, Kim, Spencer, Alex, Eric, and others — for punctuality, communication, friendliness, and technical skill. Project completion is generally solid, with most jobs described as finished efficiently and thoroughly, though a handful of older reviews cite i... Read more

Plumbworks earns strong marks for professionalism and experience, with dozens of reviewers praising named technicians — Andrew, Jerome, Terrance, Kim, Spencer, Alex, Eric, and others — for punctuality, communication, friendliness, and technical skill. Project completion is generally solid, with most jobs described as finished efficiently and thoroughly, though a handful of older reviews cite incomplete diagnoses, abandoned work mid-job, and a recurring problem being 'fixed' only temporarily. The most significant drag on the overall score is pricing: a substantial and consistent pattern of complaints spanning from 2010 through 2024 describes charges that reviewers found to be dramatically above market rate — with specific examples including $866 for two hours of labor, $650 for a $70 part, $1,251 to install a water heater, and $400+ per hour for routine work. These pricing complaints are too numerous, specific, and spread across too many years to dismiss, and they materially reduce the Price Friendly score. The company's recent reviews (2025) are overwhelmingly positive but show strong signs of duplication, which limits their individual weight. Read less