The Plumber, Inc.

The Plumber Inc. demonstrates strong overall performance with a WW Score of 82.3, driven primarily by consistent professionalism (87.5) and solid technical experience (85.5). The company excels at punctuality, courteous communication, and skilled workmanship across numerous jobs. However, pricing emerges as a relative weakness (78.0), with multiple customers noting estimates that were higher than ... Read more

The Plumber Inc. demonstrates strong overall performance with a WW Score of 82.3, driven primarily by consistent professionalism (87.5) and solid technical experience (85.5). The company excels at punctuality, courteous communication, and skilled workmanship across numerous jobs. However, pricing emerges as a relative weakness (78.0), with multiple customers noting estimates that were higher than competitors, though most felt the final work justified costs. Project completion shows moderate strength (81.0) with generally positive follow-through, though a few isolated incidents of incomplete work or callbacks suggest occasional execution gaps. The company's family-run structure and named plumbers (Gene, Brian, Matt, Carl, Jeff) contribute to personalized service that customers appreciate. Read less