Puget Sound Plumbing & Heating

This contractor's reviews paint a deeply concerning picture across nearly every dimension. Pricing is the most consistently flagged issue — multiple reviewers describe charges they consider exploitative, including $900 for an unresolved sewer clog, $1,500 for a toilet installation without prior approval, $850 just to open drywall for an estimate, and opaque 'per job' billing with no itemized bre... Read more

This contractor's reviews paint a deeply concerning picture across nearly every dimension. Pricing is the most consistently flagged issue — multiple reviewers describe charges they consider exploitative, including $900 for an unresolved sewer clog, $1,500 for a toilet installation without prior approval, $850 just to open drywall for an estimate, and opaque 'per job' billing with no itemized breakdown. Project completion is also severely undermined, with multiple jobs left unresolved or abandoned, a sewer line still clogged after payment, and a technician arriving unprepared for a standard gas line connection. Professionalism scores are dragged down by repeated tardiness, rude managers, a technician refusing safety equipment, and at least one incident where a different company entirely showed up at the customer's door. The lone 5-star review praises punctuality and fair pricing, but it stands in stark isolation against ten overwhelmingly negative accounts and cannot meaningfully offset the pattern of complaints. Read less