Overview of Company Customer Sentiment Analysis in May
Simon receives consistently positive marks for professionalism across multiple reviews, with customers praising his punctuality, communication, politeness, and responsiveness. Project completion is generally well-regarded, with several reviewers noting jobs were finished efficiently and correctly, though one significant negative review from 2021 describes an inability to complete a basic soldering... Read more
Simon receives consistently positive marks for professionalism across multiple reviews, with customers praising his punctuality, communication, politeness, and responsiveness. Project completion is generally well-regarded, with several reviewers noting jobs were finished efficiently and correctly, though one significant negative review from 2021 describes an inability to complete a basic soldering task and a prolonged, costly visit. Pricing is a concern: one reviewer praised fair pricing while another reported being charged nearly $500 for a simple job that took far longer than it should have due to apparent skill gaps. Experience scores are mixed — most reviewers describe quality workmanship, but the 2021 review raises a credible red flag about technical competence on even routine tasks. The most recent review (2024) is positive and suggests continued quality work, but the small total review count limits overall confidence. Read less