FloHawks

FloHawks demonstrates strong technical expertise and professionalism from individual technicians, with many customers praising knowledgeable staff and quality workmanship. However, the company is significantly hampered by serious operational and business practice issues. Pricing concerns are pervasive, with customers frequently reporting overcharges, hidden fees, and rates substantially higher tha... Read more

FloHawks demonstrates strong technical expertise and professionalism from individual technicians, with many customers praising knowledgeable staff and quality workmanship. However, the company is significantly hampered by serious operational and business practice issues. Pricing concerns are pervasive, with customers frequently reporting overcharges, hidden fees, and rates substantially higher than competitors. Project completion reliability is inconsistent, marked by numerous no-shows, missed appointments, poor communication about delays, and incomplete follow-through on promised work. While field technicians often perform well, backend operations—scheduling, billing accuracy, and customer service responsiveness—are major pain points that undermine overall satisfaction. Read less