Drain Pro Plumbing

Drain Pro Plumbing demonstrates strong overall performance with a WW Score of 82.1, driven primarily by consistently high marks in professionalism (86.5) and experience (84.0). The company excels at punctuality, communication, and technical competence, with numerous reviews praising specific technicians like Raman for responsiveness and skill. Project completion scores (81.5) are solid but reveal ... Read more

Drain Pro Plumbing demonstrates strong overall performance with a WW Score of 82.1, driven primarily by consistently high marks in professionalism (86.5) and experience (84.0). The company excels at punctuality, communication, and technical competence, with numerous reviews praising specific technicians like Raman for responsiveness and skill. Project completion scores (81.5) are solid but reveal some concerns: while most jobs are completed successfully, there are documented instances of incomplete work, callbacks not honored, and price escalations without prior notification. Pricing (78.0) is a relative weakness, with mixed feedback—many customers praise fair rates and competitive quotes, but several report unexpected charges, travel time padding, and refusal to honor callbacks. The company's strength lies in same-day or next-day service and technical problem-solving; weaknesses include inconsistent follow-through on complex jobs and occasional communication breakdowns. Read less