Big Bear’s Plumbing

Big Bear Plumbing receives strong praise across most reviews for professionalism, communication, and technical knowledge, with multiple customers highlighting Barry's responsiveness and willingness to go above and beyond. However, one detailed 1-star review from 2017 describes serious workmanship failures including an improperly installed shower pan, a backward valve, water leaks, cosmetic damage,... Read more

Big Bear Plumbing receives strong praise across most reviews for professionalism, communication, and technical knowledge, with multiple customers highlighting Barry's responsiveness and willingness to go above and beyond. However, one detailed 1-star review from 2017 describes serious workmanship failures including an improperly installed shower pan, a backward valve, water leaks, cosmetic damage, and scheduling problems — significantly pulling down the project completion and experience scores. Pricing feedback is limited to three reviews but is consistently positive, with customers noting fair and adjusted quotes. The majority of positive reviews are from 2017–2022, with the most recent being from late 2022, meaning the dataset is aging and may not reflect current performance. The single negative review is highly specific and credible, and its weight is substantial given the small total review count. Read less