Adept Mechanical & General Contracting

With only two reviews, the data is insufficient to produce a reliable WW Score. The positive review highlights strong emergency responsiveness, helpful communication, and a proactive technician visit, all of which reflect well on professionalism and experience. However, the negative review is highly detailed and damaging, describing multiple workmanship failures on a simple installation, an improp... Read more

With only two reviews, the data is insufficient to produce a reliable WW Score. The positive review highlights strong emergency responsiveness, helpful communication, and a proactive technician visit, all of which reflect well on professionalism and experience. However, the negative review is highly detailed and damaging, describing multiple workmanship failures on a simple installation, an improper valve install that the company initially tried to dismiss, a missed drain connection that caused property damage, and a billing dispute where the company charged for returning to fix their own mistake. The negative review's specificity and detail lend it significant credibility and pull scores down substantially across all dimensions. The two reviews are in direct conflict, and no reliable pattern can be established from this sample size. Read less