Kohler Plumbing

Reid/Reed demonstrates solid technical competence and reasonable pricing across multiple reviews, with customers praising his knowledge and willingness to diagnose issues remotely. However, professionalism is tempered by a significant 2017 complaint about slow callback response (2+ weeks) and reluctance to take on new plumbing work despite advertising it. Project completion appears reliable based ... Read more

Reid/Reed demonstrates solid technical competence and reasonable pricing across multiple reviews, with customers praising his knowledge and willingness to diagnose issues remotely. However, professionalism is tempered by a significant 2017 complaint about slow callback response (2+ weeks) and reluctance to take on new plumbing work despite advertising it. Project completion appears reliable based on three reviews mentioning timely, correct work. The score is held back by limited mention counts across all dimensions and the presence of one older but substantive negative review that directly contradicts service claims. Read less