Homes By Jessica

Homes by Jessica presents a deeply polarized contractor profile with stark performance inconsistencies. Recent reviews (Feb 2025) show excellent service with quick response, professional installation, and customer satisfaction. However, the majority of reviews spanning 2020–2024 reveal severe professionalism failures including rudeness, unannounced visits, unresponsiveness, discriminatory behavi... Read more

Homes by Jessica presents a deeply polarized contractor profile with stark performance inconsistencies. Recent reviews (Feb 2025) show excellent service with quick response, professional installation, and customer satisfaction. However, the majority of reviews spanning 2020–2024 reveal severe professionalism failures including rudeness, unannounced visits, unresponsiveness, discriminatory behavior, and poor communication. Project completion is compromised by incomplete work, false warranty claims, and extended delays. While some technicians (Axel, Shawn) demonstrate competence and integrity, others (Jim) are described as unprofessional and dismissive. The company's responsiveness and follow-through have been inconsistent, with multiple reports of voicemail boxes full and unanswered calls. The recent positive reviews suggest possible operational changes, but the weight of historical evidence indicates systemic issues. Read less