Drain Surgeon

Drain Surgeon demonstrates strong technical expertise and generally reliable service delivery, with most customers praising punctuality, professionalism, and knowledgeable workmanship. However, the company's score is tempered by significant and recurring issues with responsiveness and communication—multiple reviews spanning 2019–2021 document customers unable to reach the company despite repea... Read more

Drain Surgeon demonstrates strong technical expertise and generally reliable service delivery, with most customers praising punctuality, professionalism, and knowledgeable workmanship. However, the company's score is tempered by significant and recurring issues with responsiveness and communication—multiple reviews spanning 2019–2021 document customers unable to reach the company despite repeated calls and messages. Pricing is a mixed dimension: while many customers report fair and competitive rates, several reviews explicitly cite overcharging or unexpected bills substantially exceeding initial quotes. Project completion is generally solid, though a handful of reviews describe incomplete work or problems that required callbacks. The company's performance appears inconsistent, with excellent service in some cases contrasting sharply with poor communication and follow-through in others. Read less