Cray Plumbing

Cray Plumbing receives consistently strong marks for professionalism across the majority of reviews, with multiple customers praising punctuality, courtesy calls, shoe covers, and polite technicians — particularly Luis and Sammie. Project completion is generally positive, with jobs described as timely and thorough, though one review documents a complete failure to follow up on a service call wit... Read more

Cray Plumbing receives consistently strong marks for professionalism across the majority of reviews, with multiple customers praising punctuality, courtesy calls, shoe covers, and polite technicians — particularly Luis and Sammie. Project completion is generally positive, with jobs described as timely and thorough, though one review documents a complete failure to follow up on a service call within 24 hours, which is a meaningful negative signal. Pricing is a mixed area: one reviewer explicitly called pricing 'a bit on the high end,' another was frustrated by a $48 diagnostic fee with no upfront cost estimate and a hostile customer service response, while others felt the value was fair. Experience scores reasonably well, with multiple reviewers noting knowledgeable technicians who explained their work clearly and solved problems effectively. The two 1-star reviews, while a minority, are specific and credible and meaningfully pull down the professionalism and pricing dimensions. Read less