BryStar Plumbing

This single review paints a deeply concerning picture across multiple dimensions. The contractor demonstrated poor technical skill by purchasing the wrong size water heater, incorrectly hooking up the unit in a way described as a potential fire hazard, and breaking a safety drain pipe during installation. Project completion is scored near zero because the contractor never returned to fix the broke... Read more

This single review paints a deeply concerning picture across multiple dimensions. The contractor demonstrated poor technical skill by purchasing the wrong size water heater, incorrectly hooking up the unit in a way described as a potential fire hazard, and breaking a safety drain pipe during installation. Project completion is scored near zero because the contractor never returned to fix the broken drain pipe after being notified, representing an abandoned safety-critical callback. Professionalism scores very low due to the dismissive attitude toward the cabinet obstruction issue and the complete failure to follow through on correcting his own mistake. Pricing could not be assessed as no mention of cost or value was made in the review. Read less