A-One Refrigeration & Heating

This contractor's review profile is dominated by serious, credible complaints across all four dimensions. Professionalism is severely damaged by repeated accounts of high-pressure sales tactics, inconsistent communication, unsolicited phone calls, and salespeople tag-teaming customers — with positive professionalism mentions being a clear minority. Pricing is one of the weakest dimensions, with ... Read more

This contractor's review profile is dominated by serious, credible complaints across all four dimensions. Professionalism is severely damaged by repeated accounts of high-pressure sales tactics, inconsistent communication, unsolicited phone calls, and salespeople tag-teaming customers — with positive professionalism mentions being a clear minority. Pricing is one of the weakest dimensions, with multiple reviewers independently describing quotes that were dramatically higher than competitors, hidden charges, billing for work never performed, and one reviewer finding the same job done for less than half the quoted price elsewhere. Project completion is similarly troubled, with one detailed account of a five-week installation ordeal requiring six to seven visits, installed wrong parts, and unfinished ductwork, as well as a separate account of promised rebates and ductwork reconnection that never materialized. Experience scores slightly higher due to a handful of genuinely positive accounts praising specific technicians — particularly one named Rigo and one named Brady — but is undercut by reviews explicitly describing technicians as unknowledgeable and one account of a potentially sabotaged system. Read less