American Mains and Drains

Matt and the AM&D team consistently receive praise for responsiveness, same-day availability, and friendly professional conduct, driving a strong professionalism score across nearly all reviews. Project completion is well-supported, with multiple reviewers noting thorough work, clean job sites, and proactive problem-solving such as identifying an unrelated burst pipe during a routine visit. Experi... Read more

Matt and the AM&D team consistently receive praise for responsiveness, same-day availability, and friendly professional conduct, driving a strong professionalism score across nearly all reviews. Project completion is well-supported, with multiple reviewers noting thorough work, clean job sites, and proactive problem-solving such as identifying an unrelated burst pipe during a routine visit. Experience scores are bolstered by specific mentions of technical knowledge, code compliance on a water heater replacement, and accurate estimates. Pricing is the weakest dimension: while several reviewers call pricing fair or reasonable, one 2-star review explicitly describes feeling overcharged for a small pipe replacement and confused about weekend or estimate fees, which meaningfully pulls the pricing score down. Two of the positive reviews are from 2022, so the most recent 12 months of data carry slightly more weight in this assessment. Read less