Shannon Heights Heating

Shannon Heights Heating demonstrates solid professionalism with fast, clean, and polite service noted in recent work. However, a significant project completion issue is evident: one customer reported 98% completion with an unfulfilled promise to install vents in a cold air return, with no follow-up for 3 months despite assurance of a 2-day callback. Technical competence appears adequate based on c... Read more

Shannon Heights Heating demonstrates solid professionalism with fast, clean, and polite service noted in recent work. However, a significant project completion issue is evident: one customer reported 98% completion with an unfulfilled promise to install vents in a cold air return, with no follow-up for 3 months despite assurance of a 2-day callback. Technical competence appears adequate based on customer statements about their knowledge. The score is heavily constrained by very limited mention counts across all dimensions and the presence of a critical follow-through failure that contradicts the overall positive sentiment. Read less