NW Sewer and Drain

NW Sewer and Drain earns strong scores across all four dimensions, driven by an exceptionally large and detailed review base spanning over a decade. Professionalism is the most frequently cited strength, with dozens of reviewers explicitly praising punctuality, communication, courtesy, and responsiveness — including office staff like Jill and Makaela. Project completion scores are similarly high... Read more

NW Sewer and Drain earns strong scores across all four dimensions, driven by an exceptionally large and detailed review base spanning over a decade. Professionalism is the most frequently cited strength, with dozens of reviewers explicitly praising punctuality, communication, courtesy, and responsiveness — including office staff like Jill and Makaela. Project completion scores are similarly high, with numerous reviewers confirming jobs were finished on time, within budget, and with thorough follow-through including city coordination and insurance navigation. Experience scores are bolstered by multiple accounts of Spencer and crew diagnosing problems that other companies missed or misrepresented, saving customers tens of thousands of dollars. Pricing scores are slightly tempered by two notable negative data points: a 1-star review citing an unexpectedly high bill with aggressive owner response, a 2-star review alleging an inflated repair estimate, and a 3-star review that is explicitly a court-mediation-compelled positive review masking a prior negative experience involving failed work costing $2,500 to repair by another company. Read less