A Quality Plumber

Gary and A Quality Plumber receive overwhelmingly positive feedback across the majority of reviews, with strong praise for punctuality, responsiveness, communication, and friendly demeanor. Pricing is generally described as fair and transparent, with one reviewer explicitly contrasting Gary's upfront billing against a competitor who added undisclosed fees. However, three serious negative reviews m... Read more

Gary and A Quality Plumber receive overwhelmingly positive feedback across the majority of reviews, with strong praise for punctuality, responsiveness, communication, and friendly demeanor. Pricing is generally described as fair and transparent, with one reviewer explicitly contrasting Gary's upfront billing against a competitor who added undisclosed fees. However, three serious negative reviews meaningfully drag down all dimensions: one describes incomplete work with an attempt to collect full payment, one details a deeply unprofessional and belligerent interaction with Gary personally over a disputed installation failure, and one describes an inexperienced technician who failed to resolve a sewer backup and made inaccurate diagnoses. These negative reviews, while older, describe significant failures in professionalism, project completion, and experience that cannot be ignored. The bulk of recent reviews (2022–2025) are positive, suggesting possible improvement over time, but the older negative reviews are substantive enough to warrant conservative scoring. Read less