D.M. Kelly Mechanical

The four reviews present a sharply divided picture of DM Kelly Mechanical. Two strongly positive reviews highlight responsive communication, compassionate service, skilled workmanship, and competitive pricing, while two negative reviews describe technicians who failed to diagnose problems, left without communicating, and charged fees that were not commensurate with work performed. The 1-star revie... Read more

The four reviews present a sharply divided picture of DM Kelly Mechanical. Two strongly positive reviews highlight responsive communication, compassionate service, skilled workmanship, and competitive pricing, while two negative reviews describe technicians who failed to diagnose problems, left without communicating, and charged fees that were not commensurate with work performed. The 1-star review is particularly damaging, citing a $3,300 charge for incomplete work, a missed camera inspection, and no communication with the tenant or property owner upon departure. The 2-star review similarly describes a $300 charge for a 30-minute visit with no tools used and no diagnosis reached. These failures drag all four dimensions into the moderate-to-poor range when averaged across the full review set. Read less