Oso Plumbing

Two out of three reviews are strongly negative, describing serious billing disputes where the contractor allegedly charged for non-work time — including chat time and time spent retrieving a personal phone dropped down a toilet pipe. Professionalism scores very low due to these billing practices and a pattern of changing his story when bills were questioned. Pricing is a mixed picture: one revie... Read more

Two out of three reviews are strongly negative, describing serious billing disputes where the contractor allegedly charged for non-work time — including chat time and time spent retrieving a personal phone dropped down a toilet pipe. Professionalism scores very low due to these billing practices and a pattern of changing his story when bills were questioned. Pricing is a mixed picture: one reviewer praised the rate and transparency, while two others felt significantly overcharged with no satisfactory resolution. Project completion is middling — jobs were technically finished, but one reviewer was given a costly recommendation to dig up a pipe that turned out to be unnecessary over a four-month follow-up period. Experience is difficult to assess cleanly, as one reviewer reported a successful repair with a clear diagnosis, while another expressed serious doubt about the contractor's diagnostic integrity. Read less