Northwest Plumbing Services

NW Plumbing Services earns broadly positive marks for professionalism and responsiveness, with many reviewers praising friendly staff, prompt communication, and courteous technicians. Pricing is generally viewed as fair or reasonable, though one reviewer found costs excessive and another found a quote more than double competitors, preventing a higher score. Project completion is the most concernin... Read more

NW Plumbing Services earns broadly positive marks for professionalism and responsiveness, with many reviewers praising friendly staff, prompt communication, and courteous technicians. Pricing is generally viewed as fair or reasonable, though one reviewer found costs excessive and another found a quote more than double competitors, preventing a higher score. Project completion is the most concerning dimension: multiple detailed negative reviews describe abandoned follow-ups, failed inspections on a new build, a month-and-a-half toilet saga with 8 visits, a missed appointment with no callback, and a water heater installation promise that was never fulfilled — these drag the score down significantly despite many satisfied customers. Experience scores moderately well overall, with skilled work praised in many reviews, but serious workmanship failures on custom and new-build projects — including incorrectly positioned slab plumbing, improperly installed fixtures, and structural wall damage — introduce meaningful doubt about consistency at higher complexity levels. Read less