Mr. Rooter Plumbing of Everett

Mr. Rooter of Everett demonstrates strong professionalism in the majority of reviews, with technicians frequently praised for being courteous, friendly, and responsive — including same-day and emergency availability. However, pricing is a significant weak point: multiple reviewers across different years explicitly describe bait-and-switch tactics, unexpectedly high bills, and charges that felt d... Read more

Mr. Rooter of Everett demonstrates strong professionalism in the majority of reviews, with technicians frequently praised for being courteous, friendly, and responsive — including same-day and emergency availability. However, pricing is a significant weak point: multiple reviewers across different years explicitly describe bait-and-switch tactics, unexpectedly high bills, and charges that felt disproportionate to the work performed, dragging the pricing score down considerably. Project completion is mixed — many jobs are completed quickly and correctly, but several serious reviews describe incomplete work, return visits required, water damage caused during service, and at least one case where a technician lied about the existence of a clean-out to upsell a $6,000 repair. Experience scores moderately well overall, with several reviews praising technical skill, but the dishonest upsell incident and a case where a technician was sent to the wrong job type undermine confidence. The score reflects a company with genuine strengths in responsiveness and friendliness but meaningful and recurring concerns around pricing transparency and job quality consistency. Read less