Big Sky Water Heaters

Big Sky Water Heaters earns strong scores across all four dimensions based on a substantial volume of reviews spanning 2016 to 2024. Professionalism is the most consistently praised attribute, with nearly every reviewer explicitly noting friendliness, responsiveness, clear communication, and respectful conduct from Barry, Trevor, Ryan, and other staff. Project completion scores are also very high,... Read more

Big Sky Water Heaters earns strong scores across all four dimensions based on a substantial volume of reviews spanning 2016 to 2024. Professionalism is the most consistently praised attribute, with nearly every reviewer explicitly noting friendliness, responsiveness, clear communication, and respectful conduct from Barry, Trevor, Ryan, and other staff. Project completion scores are also very high, with same-day service, fast installations often completed in under an hour, and follow-up courtesy calls mentioned repeatedly across multiple reviews. Pricing is praised frequently, with multiple reviewers specifically noting fair and transparent quotes, no upselling, and prices that came in at or below estimates. Experience scores are high as well, with reviewers citing knowledgeable diagnostics, honest repair-vs-replace recommendations, and technically sound workmanship on both traditional and tankless systems. The only minor note is that the most recent reviews are from late 2024 and 2023, with a cluster of older reviews from 2016 to 2020, but the quality narrative is consistent across all time periods. Read less