American Craftsman Plumbing & Heating

Ed and American Craftsman Plumbing & Heating receive overwhelmingly positive feedback across all four scored dimensions, with professionalism being the most frequently cited strength — reviewers consistently highlight punctuality, clear communication, courteous attitude, and reliability. Pricing scores well, with multiple reviewers noting competitive bids, transparent quotes, no hidden fees, and... Read more

Ed and American Craftsman Plumbing & Heating receive overwhelmingly positive feedback across all four scored dimensions, with professionalism being the most frequently cited strength — reviewers consistently highlight punctuality, clear communication, courteous attitude, and reliability. Pricing scores well, with multiple reviewers noting competitive bids, transparent quotes, no hidden fees, and instances of Ed actively saving customers money rather than upselling unnecessary work. Project completion is strong, with most jobs described as finished on time and to specification, though one notable review documents a failed estimate follow-through (no-show on quote delivery) and a separate review notes a job ran significantly over the expected time due to unfamiliar parts — both of which modestly temper the completion score. Experience and technical skill are praised extensively, including a city inspector complimenting the quality of rough-in work, successful diagnosis of complex hydronic and radiant heating systems, and creative problem-solving under pressure. Read less