7 Hills Plumbing Mechanical

7 Hills Plumbing presents a deeply mixed and concerning picture across all dimensions. The most damaging evidence is a deliberate installation of a smaller HVAC unit than invoiced, followed by weeks of complete non-response from the owner — a serious failure of both professionalism and project completion that resulted in a BBB complaint. Project completion is further undermined by a cracked wall... Read more

7 Hills Plumbing presents a deeply mixed and concerning picture across all dimensions. The most damaging evidence is a deliberate installation of a smaller HVAC unit than invoiced, followed by weeks of complete non-response from the owner — a serious failure of both professionalism and project completion that resulted in a BBB complaint. Project completion is further undermined by a cracked wall left unacknowledged, a still-leaking toilet after a wax ring reset, and screws left protruding from a reset toilet. Professionalism scores are dragged down significantly by the owner's deliberate avoidance, a 6-hour no-call delay, and hidden travel charges — though a handful of older reviews do note courteous and responsive behavior. Pricing receives a middling score due to one instance of undisclosed travel-time billing and a $1,000+ charge for work that left multiple problems unresolved, partially offset by two older reviews citing reasonable pricing and a free bid. Experience shows some genuine capability — a difficult 200-ft waterline replacement was praised, and one plumber was individually commended — but the wrong-unit installation and multiple incomplete or damaged outcomes weigh heavily against it. Read less